Every enquiry answered, even when you are busy
Sprevi can acknowledge, reply and follow up for you, so people hear from you quickly and you only deal with the ones who write back.
Three optional replies, set up once
You switch on only the ones you want, and they all come from your own address.
1. An instant acknowledgement
Within moments of an enquiry arriving, the person is told you have their message, so they are not left wondering. You check the wording once, then it goes out by itself.
2. Your own first reply
Written from the way you already reply, with sentences that fit what each person asked. It goes out on its own at the time that has worked best for you (for example one to four hours after the enquiry), or waits as a draft for you to check. Your choice.
3. A follow-up if they go quiet
A few days after your real reply, a friendly check-in with “still interested?” options. Anyone who says they are not interested drops off your to-do lists, and anyone who writes back lands in your Replies list.
You stay in charge
Each one is optional, and nothing is live until you save. Anything that sends by itself needs you to confirm it first, and you can switch it off at any time in Automation Rules.
And rules for everything else
When a certain kind of enquiry arrives, Sprevi can do the next thing too, by rule.
- A WhatsApp alert the moment a valuable enquiry arrives
- A booking started from an enquiry, with Bookings
- Your CRM: qualified leads pushed to HubSpot, each user connecting their own account
- Tidying: spam kept out, and a short duplicate enquiry archived when the full one arrives